Terms and Conditions

Using MediExpresss

By using this website you agree to use it lawfully and to provide accurate information when placing an order. Orders should be placed by adults who can legally purchase the products in their location. You must not interfere with the security or operation of the site.

Products and health information

Our catalog includes wellness products, health devices and medications. Product descriptions and blog articles provide general information, not a diagnosis, prescription or individualized medical advice. Consult a qualified healthcare professional about suitability, interactions and dosage. The availability and lawful sale or import of a product can vary by destination.

Prices and availability

Prices are displayed in US dollars. The unit and quantity for a product are shown on its listing and in your cart. Shipping charges are shown before you submit an order. Listings, prices and stock can change; we check current price and availability when an order is placed. If a product becomes unavailable or its price changes, the site may ask you to review your cart before continuing.

Orders and payment

Submitting an order creates a pending, unpaid order request. It does not charge your card or guarantee that a product has been dispatched. Our team will contact you about payment and fulfillment. We may be unable to fulfill an order if an item is out of stock, the destination is restricted, the information provided is incomplete, or a legal requirement cannot be met. Do not enter card numbers or security codes on this website or in support messages.

Shipping and imports

Shipping costs, tracking and cross-border conditions are explained in our Shipping Terms. You are responsible for checking applicable local rules, including prescription and import requirements, before ordering. Customs duties or local taxes may apply to international orders.

Cancellations and problems

To request a cancellation or report a missing, incorrect or damaged order, contact support@ecarepharma.com with your order number. See our Returns & Refunds Policy for the process and applicable conditions.

Privacy and site content

Our Privacy Policy explains what we save and how to request deletion. Site text, photographs and branding may not be republished without permission. External links, if any, are provided for convenience and do not change these terms.

Changes and contact

We may update these terms as the store changes. The version shown here applies when you use the site. Questions about an order or these terms can be sent to support@ecarepharma.com.